Privacy Policy

Transform24 Pro Privacy Notice

Your Privacy Matters to Us

What Information We Collect

When you use Transform24 Pro, we collect:

  • Basic info: Name, email, phone, surgery date

  • Health journey data: Weight, measurements, progress notes

  • Program activity: Module completion, journal entries, victories logged

  • Support interactions: Messages with our team

How We Use Your Information

We use your information to:

  • Deliver your personalized program experience

  • Track your progress and celebrate victories

  • Provide support when you need it

  • Improve Transform24 Pro for future patients

  • Communicate important program updates

 We NEVER:

  • Sell your information to anyone

  • Share your weight or progress without permission – even to your medical teams unless you have authorized so.  

  • Use your story without explicit consent

  • Allow unauthorized access to your data

How We Protect You

  • All data is encrypted (like bank-level security)

  • Only authorized staff can access your information

  • Regular security audits keep you safe

  • Automatic logout protects your privacy

Your Rights

You can always:

  • See what information we have about you

  • Correct any errors

  • Download your data

  • Delete your account (though we hope you won’t!)

  • Opt out of non-essential communications

  • File a complaint if you have concerns @ privacy@transform24pro.com

Sharing With Your Clinic

If you joined through your clinic:

  • They can see your progress to better support you

  • We have a legal agreement protecting your privacy

  • You can request restrictions which will be sent to your clinic for actioning.

Questions or Concerns?

We take your privacy seriously.

📧 Email: privacy@transform24pro.com   

📞 Call: 737-315-8660   

✉️ Mail: 

Transform24 Privacy Officer                                

5900 Balcones Drive                                            

Suite 24305                                                          

Austin, TX 78731

Your trust means everything. We protect your information like we’d protect our own.

Last updated: 12/01/2025

Our website address is: http://transform24pro.com.

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