Transform24 Pro Privacy Notice
Your Privacy Matters to Us
What Information We Collect
When you use Transform24 Pro, we collect:
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Basic info: Name, email, phone, surgery date
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Health journey data: Weight, measurements, progress notes
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Program activity: Module completion, journal entries, victories logged
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Support interactions: Messages with our team
How We Use Your Information
We use your information to:
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Deliver your personalized program experience
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Track your progress and celebrate victories
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Provide support when you need it
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Improve Transform24 Pro for future patients
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Communicate important program updates
We NEVER:
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Sell your information to anyone
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Share your weight or progress without permission – even to your medical teams unless you have authorized so.
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Use your story without explicit consent
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Allow unauthorized access to your data
How We Protect You
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All data is encrypted (like bank-level security)
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Only authorized staff can access your information
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Regular security audits keep you safe
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Automatic logout protects your privacy
Your Rights
You can always:
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See what information we have about you
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Correct any errors
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Download your data
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Delete your account (though we hope you won’t!)
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Opt out of non-essential communications
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File a complaint if you have concerns @ privacy@transform24pro.com
Sharing With Your Clinic
If you joined through your clinic:
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They can see your progress to better support you
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We have a legal agreement protecting your privacy
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You can request restrictions which will be sent to your clinic for actioning.
Questions or Concerns?
We take your privacy seriously.
Email: privacy@transform24pro.com
Call: 737-315-8660
Mail:
Transform24 Privacy Officer
5900 Balcones Drive
Suite 24305
Austin, TX 78731
Your trust means everything. We protect your information like we’d protect our own.
Last updated: 12/01/2025
Our website address is: http://transform24pro.com.
